Based on thousands of IBM internal documents, senior management committee minutes, depositions given in evidence, court transcripts and the author's experience of covering the computer industry for more than twenty years, this book is a fascinating, frightening and immensely readable account of the inner workings of the world's largest multinational corporation. IBM products are everywhere - in banking, transport, social security, weapons systems, government and the law. They touch on and, increasingly, influence all our lives. IBM's policies and its plans for the future are therefore of immediate interest and concern. But Rex Malik's work is more than the definitive study on the subject: it is also an investigation into some of the problems created by virtually unlimited technological growth.